SHIPPING POLICY
Shipments are made by an express courier company with protective packaging to ensure that the product is shipped in perfect condition.
Delivery times may be affected depending on the geographical location of the customer and the territorial distribution of the carrier, and by the volume of the order or the availability of the product for large volumes. In any case, we always try to shorten delivery times as much as possible. If your order is very urgent call us and we will try to manage it faster.
NATIONAL SHIPMENTS
Standard shipping to Spain (peninsula): 3€.
24/72 hours after receipt of payment.
Express shipments to Spain (peninsula): 4€.
24/48 hours after receipt of payment.
Free shipping within the peninsula with purchases from 49,99€.
INTERNATIONAL SHIPMENTS
International shipments from 11€.
3-7 business days from receipt of payment.
For other shipments outside the peninsula (Europe, Ceuta and Melilla) please contact us via: info@verdesmeraldaolive.com
All information about shipping costs can be found at the time of purchase.
WARRANTY AND RETURN POLICY
If you are not satisfied with your purchase you have a period of 5 days from the date of receipt of the order to execute the right of return, provided that the product has not been opened or tampered with.
To make the return, the product must be in perfect condition and in its original packaging. Once we receive the return and we have checked the condition of the products we will proceed to refund the amount of the same by bank transfer.
The shipping and return costs are borne by the customer, as well as the additional costs caused by the management of the returned order, such as phone calls.
